I posted a version of this a bit ago to the PD forums. Edited for clarity
Sunday, I opened ten lockboxes to get a dupe cover, some random consumable garbage, and (here's the kicker) 20x UISO. In other words, the box with the UISO might as well have been empty. I filed a ticket with the 'All New All Different' Disney support. I got a reply yesterday, "Sorry about that. Can you send us a screenshot of the UISO and your FB ID?" I did so, and got a reply a few minutes ago.
"Thank you for sharing your experience regarding the lokbox reward with us. Rewards are random and there is no guarantee on what you will receive. This roulette system is not dependent on using a particular hero, reaching a particular score, or having 5-stars for the mission …Read more >
Open letter to Chris Hinton, director of Customer Support, 395 Page Mill Rd Palo Alto, CA 94306-2024 Tel: (650) 963-8000
There's really no nice way to say this. Playdom's customer service sucks. Players with legitimate problems receive copy/pasted replies that are not germane to the issue, and the problems do not get fixed. Players with actual grievances are told that they've already received "goodwill gestures" in the past for other, separate issues, and are not eligible for reimbursement for their current issues. Frustrated players who make simple, plainly worded requests, such as "put me in touch with your supervisor", receive copy/paste replies saying "We don't understand your request". Players with real problems have their support t…
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If you're reading this, you're about to be very bored.
This is not advice, hints, or keen insight into the strategy of the game. There are others who are far more qualified to do that than I am. This is merely a written record of my current goals that will, hopefully, keep me accountable to myself.
...that, and I'm bored as hell waiting for Ch. 7.
Anyway, moving on.
- Long term: all heroes to at least 12. Estimated completion: September 22*
- Long term: all heroes to at least 13. Estimated completion: October 30*
- Long term: all heroes to 14. Estimated completion: December 17*
- Short term: farm all (farmable) Hero eISO. Progress: 66/67
- Short term: farm all (farmable) Hero aISO. Progress: 17/33
- Long term: buy all alts. Progr…
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